Calming The Fire: Principles for De-escalation and Understanding People

Categories: De-Escalation

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About this course

How often is Calming The Fire: Principles for De-escalation and Understanding People scheduled?
New sessions appear as soon as providers post them.
Is Calming The Fire: Principles for De-escalation and Understanding People available online or on-demand?
Many titles are offered as virtual or self-paced—check the Upcoming list and the Online/On-Demand pages.
Will I receive a certificate or POST credit?
Varies by provider and state—see the class page or contact the organizer.

Course Description

Calming the Fire: Fundamental Principles of De-escalation and Understanding curriculum is designed to identify several basic behavioral types and what manner of communication works best with each one. By studying these qualities we can identify not only what works with those we encounter, but also how we best work with them and what areas we may need to work on to make us better communicators and de-escalators to potentially volatile situations. Each Officer is the starting point to a successful de-escalation. Know where you starting line is!

At the conclusion of this training, participants will be able to:

Identify the basic behavior styles expressed in all people and how to apply understanding to them. .
Identify positive and negative body language and learn to apply them to accomplish successful de-escalation practices. .
Explore how to look beyond the problematic actions of others to identify the real issue. .
De-Escalate the Person, Not the Problem.

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