De-Escalation in Public Safety
Categories:
De-Escalation
Find upcoming sessions for De-Escalation in Public Safety. See dates, locations, participating providers, and recent student feedback.
Currently showing upcoming classes in PA.
About this course
- How often is De-Escalation in Public Safety scheduled?
- New sessions appear as soon as providers post them.
- Is De-Escalation in Public Safety available online or on-demand?
- Many titles are offered as virtual or self-paced—check the Upcoming list and the Online/On-Demand pages.
- Will I receive a certificate or POST credit?
- Varies by provider and state—see the class page or contact the organizer.
Course Description
Learn how to handle aggressive behavior, negative attitudes, excessive sarcasm, hidden agendas, and other sources of conflict safely and productively. Discover techniques to defuse “hot button” situations, calm explosive personalities, and exercise damage control without losing confidence and composure.
Course Objectives:
Identify physiological changes that occur when individuals become hostile or angry.
Learn communication skills to de-escalate and defuse hostile encounters.
Learn methods to re-direct the thought process for de-escalation.
Learn the cognitive limitations when people become hostile or angry and how to address it.
Alleviate volatile situations before they escalate into full-scale confrontations.
Equipment Needed:
None
Course Objectives:
Identify physiological changes that occur when individuals become hostile or angry.
Learn communication skills to de-escalate and defuse hostile encounters.
Learn methods to re-direct the thought process for de-escalation.
Learn the cognitive limitations when people become hostile or angry and how to address it.
Alleviate volatile situations before they escalate into full-scale confrontations.
Equipment Needed:
None
Upcoming Classes in PA
Currently no scheduled sessions in PA right now. Check back soon or explore similar training below.
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