Deescalation & Intervention
Categories:
Body Language
· Tactics
Find upcoming sessions for Deescalation & Intervention. See dates, locations, participating providers, and recent student feedback.
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About this course
- How often is Deescalation & Intervention scheduled?
- New sessions appear as soon as providers post them.
- Is Deescalation & Intervention available online or on-demand?
- Many titles are offered as virtual or self-paced—check the Upcoming list and the Online/On-Demand pages.
- Will I receive a certificate or POST credit?
- Varies by provider and state—see the class page or contact the organizer.
Course Description
This course is designed to teach you how to effectively listen, understand, and communicate with individuals who become highly agitated. Our goal is to teach you specialized skills to interpret human behavior, communicate effectively and maintain professionalism and control during every interaction. You will learn how to effectively “read” people, revealing their underlying needs, sensitivities, and motives. Once you understand those needs, your ability to tactically communicate will better prepare you to calm, deflect, and defuse emotions that, if poorly handled, can have explosive results.
Upcoming Classes in FL
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