The Flaws with Good Cop, Bad Cop and Why Rapport Gets Results (Part 2)

In the second part of this webinar series, we provide practitioners with an understanding of how to use the ORBIT model to increase interviewee engagement and obtain more information in a range of contexts. This includes the key rapport-building principles of Honesty, Empathy, Evocation, Adaptation, Autonomy, and Reflection and the interpersonal behavior wheel.