Added February 15, 2026

Critical Incident Dispatch: Practical to Tactical

Edison, NJ · Feb 24, 2026 · 8 hours · $195.00

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Instructor

Tim Cunningham

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Description

The successful management of any critical incident begins with the public safety telecommunicator. This course teaches PST’s how to manage and prioritize resources during critical incidents ranging from active shooters to weather related events.

More training in Edison, NJ

Reviews for this course

4.9/5.0 (98 reviews)
5★
89
4★
7
3★
2
2★
0
1★
0
Christopher S.
NJ

Acceptable class. Appeared to be a continuation of basic dispatcher course for those with experience. Felt
More reminded of things and reinforcement then learned any new information.

★★★☆☆ 3/5 · Instructor: ★★★★☆ 4/5
Kimberly L.
NJ

Great class! Informative, Supportive, and enjoyed the table tops.

★★★★★ 5/5 · Instructor: ★★★★★ 5/5
Joanne W.
NJ

Tim Cunningham is an excellent instructor. He’s very knowledgeable and I always leave with more information

★★★★★ 5/5 · Instructor: ★★★★★ 5/5
Robert P.
NJ

Tim is a phenomenal instructor who makes the course worth the while. All the information is presented in a manner that is easy to understand and relate to. He makes the course interactive in a way that keeps the material interesting and fun. Highly recommend any courses Tim instructs.

★★★★★ 5/5 · Instructor: ★★★★★ 5/5
Alondra M.
NJ

Course was very educational and getting the perspective of a dispatcher from a different agency help aid on how to improve myself as a dispatcher. Definitely will go back and share the knowledge/ importance of our role with my fellow dispatchers and officers.

★★★★★ 5/5 · Instructor: ★★★★★ 5/5
Deserae B.
NJ

It was a great class to take. Instructor was very prepared and kept it interesting and fun.

★★★★★ 5/5 · Instructor: ★★★★★ 5/5
Megan C.
NJ

Tim was a great instructor, he’s clearly passionate about what he does and had a knowledge and great tips to share.

★★★★★ 5/5 · Instructor: ★★★★★ 5/5
Tiffany A.
NJ

Class was very informative and engaging.

★★★☆☆ 3/5 · Instructor: ★★★☆☆ 3/5
Lillee W.
NJ

Very informational course. It helped a lot with knowing how to handle high stress situations and gave good advice on how to handle new situations when you’re new to the job.

★★★★★ 5/5 · Instructor: ★★★★★ 5/5
Harrison F.
NJ

This course helped me understand how other agencies act during certain incidents, which allowed me to reflect on my own course of actions and improve my ability.

★★★★☆ 4/5 · Instructor: ★★★★★ 5/5
Maria P.
NJ

Informative class that gave me multiple insured to how I can better run my comm center.

★★★★★ 5/5 · Instructor: ★★★★★ 5/5
Janell C.
NJ

This class provided a good amount of useful information and much of it was unknown to me or my department.

★★★★★ 5/5 · Instructor: ★★★★★ 5/5
John W.
NJ

Great class. Instructor was very engaging and enthusiastic.

★★★★★ 5/5 · Instructor: ★★★★★ 5/5
Frank A.
NJ

Great class instructor very knowledgeable..

★★★★★ 5/5 · Instructor: ★★★★★ 5/5
Paul T.
NJ

Great class

★★★★★ 5/5 · Instructor: ★★★★★ 5/5
Sydney L.
NJ

Tim was the best instructor. He was very thorough with everything and gave ample examples to ensure understanding!

★★★★★ 5/5 · Instructor: ★★★★★ 5/5
Charlene H.
NJ · Attended 11/17/2025

M

★★★★★ 5/5 · Instructor: ★★★★★ 5/5
Nungning R.
NJ · Attended 11/17/2025

Great

★★★★★ 5/5 · Instructor: ★★★★★ 5/5
Bridget B.
NJ · Attended 11/17/2025

Tim was a Gr8t Trainer.

★★★★★ 5/5 · Instructor: ★★★★★ 5/5
Lewis M.
NJ · Attended 11/17/2025

Excellent course

★★★★★ 5/5 · Instructor: ★★★★★ 5/5
Rachel R.
NJ · Attended 11/17/2025

Great instructor!

★★★★★ 5/5 · Instructor: ★★★★★ 5/5
Luis C.
NJ · Attended 11/17/2025

Excellent class that goes over many different topics about critical incident dispatch. Many different tactics and perspectives that can be used to lead to a better outcome.

★★★★★ 5/5 · Instructor: ★★★★★ 5/5
Reyna M.
NJ · Attended 11/17/2025

Very informative and exciting learning!!!

★★★★★ 5/5 · Instructor: ★★★★★ 5/5
Natalie B.
NJ · Attended 11/17/2025

Very informative, interactive class. Instructor extremely knowledgeable and keeps class energized.

★★★★★ 5/5 · Instructor: ★★★★★ 5/5
Scott S.
NJ · Attended 11/17/2025

Great course

★★★★★ 5/5 · Instructor: ★★★★★ 5/5

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