Crisis Communications: Managing the First 72 Hours
Allison Park, PA · Sep 28, 2027 · 8 hours · $245.00
Instructor
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Description
After a major incident, the demand for information can grow faster than the agency’s verified understanding. Leaders and communicators must coordinate what they know, explain uncertainty, and preserve credibility while operational and legal responsibilities continue.
This course prepares public safety leaders and communicators to manage the first hours and days after a major incident, when facts are incomplete and pressure is highest. Participants learn how to establish message discipline, coordinate with command and legal personnel, communicate what is known without speculation, and maintain credibility as information changes. Attendees leave with a practical communication framework for the first 72 hours.
Crisis Communications: Managing the First 72 Hours is intended for command staff, pios & municipal leaders. The course outline above provides the specific subject areas to consider when selecting personnel for this training.
For an agency-hosted delivery, discuss your audience and preferred timing with Aspirant so the training can be coordinated around the people who will attend.
This course prepares public safety leaders and communicators to manage the first hours and days after a major incident, when facts are incomplete and pressure is highest. Participants learn how to establish message discipline, coordinate with command and legal personnel, communicate what is known without speculation, and maintain credibility as information changes. Attendees leave with a practical communication framework for the first 72 hours.
Crisis Communications: Managing the First 72 Hours is intended for command staff, pios & municipal leaders. The course outline above provides the specific subject areas to consider when selecting personnel for this training.
For an agency-hosted delivery, discuss your audience and preferred timing with Aspirant so the training can be coordinated around the people who will attend.
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