Critical Incident Dispatch: Practical to Tactical

Very informative class and highly recommend

Both instructors were professional

Instructors were well educated.

Course was informative and moved along at a good pace. The table top exercises were fun and it was interesting seeing other departments policies and procedures.

Great Training! Instructors very informative!

Instructors were well prepared to deliver course syllabus

Instructors and course were great.

This class is great for the even those dispatchers that have been around the block a few times. A great way to refresh and learn about your skills and work that you do day inand out

Very informative. Provided details with examples on different scenarios and incidents.

Interactive, interesting, informative course.

Very good and useful class filled with relevant information. Provides many resources to help make you better as a regular day to day dispatcher and prepare you for tactical dispatching.

This is a very informative class and should be attended by every PST.

Class was very well organized and informative. Presented new and evolving concepts and strategies.

Course provided strong insight in all aspects of public safety communication, ranging from standard call taking to critical incidents.

Class was informative and interactive. Classroom team exercises are always beneficial when you can brainstorm with people from other agencies.

The instructors were very knowledgeable, and are very thorough. The instructors know how to teach without making the lessons boring.

One thing that I learned today was to think ahead of situations. Do not wait for something to happen, make sure to plan ahead so you’re prepared.

Instructors are well educated

Great course and a lot of information but not suitable for all agencies who are structured differently

Great class

Great class, very informative

The training provided was comprehensive, easy to understand and delivered in a way that was engaging. I would take this class again and recommend it to any dispatcher that hasn’t taken it.

This class was very in depth and detailed on tactical dispatching.

Class provided a good overview of critical incidents and allowed for a deeper understanding for how to do the job.

Easy to follow and engaging. Very informative and kind instructors.