Added February 15, 2026

Police Dispatcher Essentials

Edison, NJ · Apr 1, 2026 · 8 hours · $195.00

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Instructor

Tim Cunningham

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Description

This Course is NJ OETS Approved. Attendees will get 8 BasicCTE's and 6 EMD CTE's. Police dispatchers play an important role in providing crucial information to officers on the street. However, if they don’t obtain or relay the right information not only can an officer’s life be in jeopardy, but it can also lead to the suppression of evidence, unconstitutional investigative detentions, and searches. This course is designed to give police dispatchers a basic understanding of arrest, search, and seizure so they can obtain and relay the information officers will need to lawfully interact with citizens. The more information that is obtained and relayed, the easier it will be for an officer to conduct a proper and lawful investigative detention.


Course Highlights Include:

Questions to ask an anonymous caller reporting a crime.

Questions to ask an anonymous caller reporting a subject armed with a firearm.

Prioritizing questions to ask during a critical incident.

The difference between a known caller and an anonymous tip.

Information needed to corroborate an anonymous tip so an officer can conduct an investigative detention.

Techniques for dealing with a hysterical caller.

Reliability of 9-1-1 calls versus main line calls.

And much more…

More training in Edison, NJ

Reviews for this course

4.9/5.0 (51 reviews)
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48
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Joseph Wilk
NJ · Attended 1/28/2025

Well instructed. Detailed information provided

★★★★★ 5/5 · Instructor: ★★★★★ 5/5
Dominick Provenzano
NJ · Attended 1/28/2025

Tim and Amy were great instructors. They were informative and broke down the information in a way that it was easy to understand. They incorporated interactive activities which made the class fun and exciting. The time seemed to fly by. Will definitely be taking more classes with them.

★★★★★ 5/5 · Instructor: ★★★★★ 5/5
Monika Zagaja
NJ · Attended 1/28/2025

Amazing class! Instructors are friendly, fun, and make jokes at the course to make it less stressful. Highly recommend this course.

★★★★★ 5/5 · Instructor: ★★★★★ 5/5
Kimberly Lawler
NJ · Attended 1/28/2025

Great networking and discussions. Always beneficial to talk and share our experiences from our workplace with fellow PSTs

★★★★★ 5/5 · Instructor: ★★★★★ 5/5
Kelsey Edrington
NJ · Attended 1/28/2025

This was an amazing and informative class. The instructors were great and met with many other agencies!

★★★★★ 5/5 · Instructor: ★★★★★ 5/5
Shannon Murphy
NJ · Attended 1/28/2025

Very good and informative class.

★★★★★ 5/5 · Instructor: ★★★★★ 5/5
Kimberly Matos
NJ · Attended 1/28/2025

Very informative and interactive
Tim keeps it interesting and is very knowledgeable

★★★★★ 5/5 · Instructor: ★★★★★ 5/5
Danielle Trasky
NJ · Attended 1/28/2025

Great class! Very Informative!

★★★★★ 5/5 · Instructor: ★★★★★ 5/5
Kelly Cronin
NJ · Attended 1/28/2025

Loved the interaction in class and hearing different experiences

★★★★★ 5/5 · Instructor: ★★★★★ 5/5
Kelly Deal
NJ · Attended 1/28/2025

The class was informative as well as interesting and engaging. Role playing with other dispatchers from other departments was fun and enlightening.

★★★★★ 5/5 · Instructor: ★★★★★ 5/5
Aleksandra Lukianov
NJ · Attended 1/28/2025

A very knowledgeable class. Provides a better understanding of dispatching to all dispatchers.

★★★★★ 5/5 · Instructor: ★★★★★ 5/5
Taylor Illa
NJ · Attended 1/28/2025

Overall great course. Very informative and interesting from beginning to end. Teaching techniques kept everyone interested and willing to participate

★★★★★ 5/5 · Instructor: ★★★★★ 5/5
Ryan Zier
NJ · Attended 1/28/2025

Tim and Amy were very good instructors. Both instructors had a way of making the class feel interactive and interesting.

★★★★★ 5/5 · Instructor: ★★★★★ 5/5
Aaron Collins
NJ · Attended 1/28/2025

This class was excellent and very informative, applying directly to the job. Tim is always an excellent instructor.

★★★★☆ 4/5 · Instructor: ★★★★★ 5/5
Michelle Dunne
NJ · Attended 1/28/2025

Very informative class and interactive to keep it interesting.

★★★★★ 5/5 · Instructor: ★★★★★ 5/5
Michelle Sellinger
NJ · Attended 1/28/2025

Instructors make the class fun and interesting and a lot has been learned

★★★★★ 5/5 · Instructor: ★★★★★ 5/5
Ferdinand Mather III
NJ · Attended 1/28/2025

Great information provided, wonderful instructors.

★★★★☆ 4/5 · Instructor: ★★★★★ 5/5
Ella Jacob
NJ · Attended 1/28/2025

Great class

★★★★★ 5/5 · Instructor: ★★★★★ 5/5
christina capasso
NJ · Attended 1/28/2025

The class was very informative. It was nice to see the perspectives from the different agencies as well as the instructors.

★★★★★ 5/5 · Instructor: ★★★★★ 5/5
Sarah Bardsley
NJ · Attended 1/28/2025

Class was very informative and made you think about things as a dispatcher that you normally wouldn’t.

★★★★★ 5/5 · Instructor: ★★★★★ 5/5
Paris Cogliano
NJ · Attended 1/28/2025

Good information shared about experiences and different ways to approach situations.

★★★★★ 5/5 · Instructor: ★★★★★ 5/5
Erin Buchalter
NJ · Attended 1/28/2025

I absolutely enjoyed this class! I would have liked to hear from other dispatchers and some of their unusual calls. Overall, I really enjoyed this class!

★★★★★ 5/5 · Instructor: ★★★★★ 5/5
Emily Sa
NJ · Attended 1/28/2025

Very in depth but participatory to keep you engaged

★★★★★ 5/5 · Instructor: ★★★★★ 5/5
Rosalie Costa
NJ · Attended 1/28/2025

Great course. Very engaging

★★★★★ 5/5 · Instructor: ★★★★★ 5/5
Blayne La Valle
NJ · Attended 1/28/2025

Very good and informative course that gives good insight on the dispatcher and their duties and how to best perform their duties.

★★★★★ 5/5 · Instructor: ★★★★★ 5/5

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