Police Dispatcher Essentials
Edison, NJ · Apr 1, 2026 · 8 hours · $195
Instructor
Tim Cunningham
Description
Course Highlights Include:
Questions to ask an anonymous caller reporting a crime.
Questions to ask an anonymous caller reporting a subject armed with a firearm.
Prioritizing questions to ask during a critical incident.
The difference between a known caller and an anonymous tip.
Information needed to corroborate an anonymous tip so an officer can conduct an investigative detention.
Techniques for dealing with a hysterical caller.
Reliability of 9-1-1 calls versus main line calls.
And much more…
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Reviews for this course
VERY INFORMATIVE AND ENGAGING CLASS. THANK YOU TO THE INSTRUCTORS.
Well instructed. Detailed information provided
Tim and Amy were great instructors. They were informative and broke down the information in a way that it was easy to understand. They incorporated interactive activities which made the class fun and exciting. The time seemed to fly by. Will definitely be taking more classes with them.
Amazing class! Instructors are friendly, fun, and make jokes at the course to make it less stressful. Highly recommend this course.
Great networking and discussions. Always beneficial to talk and share our experiences from our workplace with fellow PSTs
This was an amazing and informative class. The instructors were great and met with many other agencies!
Very good and informative class.
Very informative and interactive
Tim keeps it interesting and is very knowledgeable
Great class! Very Informative!
Loved the interaction in class and hearing different experiences
The class was informative as well as interesting and engaging. Role playing with other dispatchers from other departments was fun and enlightening.
A very knowledgeable class. Provides a better understanding of dispatching to all dispatchers.
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