Crisis Communications: Managing a Critical Incident for Public Safety Dispatchers
Muscle Shoals, AL · Jul 6–7, 2026 · 20 hours · $425
Instructor
Don Haley
Description
This course will help dispatchers better manage critical incidents through stress inoculation. Live telephone and radio transmissions of recent major critical incidents will be used to help participants understand proper questioning techniques, structure responses, practice, and reevaluate their responses.
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